The fan or fan and shutters do not work
It is within the warranty period
If the product as been installed in accordance to the fitting/wiring instructions and there is a supply at the fan but it does not work, then return to place of purchase for a replacement.
It is outside the warranty period
Check there is a stable supply to the fan and that the impeller is able to spin freely and there is no blockage within the fan and any duct run or termination.
Check nothing is obstructing the shutters mechanism
Fan works but the shutters are not opening
It is within the warranty period
If the product as been installed in accordance to the fitting/wiring instructions and there is a supply at the fan but the shutters or shutter and fan does not work, then return to place of purchase for a replacement.
It is outside the warranty period
Check there is a stable supply to the fan. If possible, check that there is no obstruction to the shutter mechanism and blades.
How do I clean my fan
The product instructions will normally give guidance on fan maintenance so please check those in addition to the following information.
Otherwise after ensuring that the fan is safely isolated from the mains supply, periodically check the fan is free of any dust/dirt/grease build up using a damp cloth with warm water and a mild detergent.
I need a copy of the fan fitting/wiring instructions
Visit our installation instructions and downloads section at
www.vent-axia.com/downloads/instructions-manuals
How do I mount a fan?
window mounting
Glazing must be prepared by your glazing specialist - all other details are found in the relevant fitting and wiring instruction supplied with the product or available online
wall mounting
Core cut the relevant size hole, full details are in the releveant F&W